B.4. Eyetracking Troubleshooting Guide
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B.4. Eyetracking Troubleshooting Guide

  1. LCD Eye display is not showing any image.
    1. Check the power supply is on.
    2. Check the power switch on the Long range optics box is also turned on.
  2. Eyetrack 6000 software won't complete upload.
    1. Check the control unit is on.
    2. Check the power supply is on.
    3. Check the power switch on the Long range optics box is also turned on.
  3. All power is on but no pupil appears in the LCD eye display.
    1. Check participant position.
    2. Try small adjustments with the alignment dials.
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B.3. Usage of the Eyetracking system Home Appendix C. EOG/ECG Setup