Hi everyone
I hope everyone is managing OK with social distancing and the various
challenges that it creates.
Joe and Mark have been working hard to increase our remote desktop capacity
for users - we had a few teething issues which have been mostly resolved.
If you haven't yet connected to the remote desktop please make sure you
read the instructions here
https://www.ynic.york.ac.uk/docs/ITPages/RemoteDesktop, and ensure you are
first connected to the University VPN before connecting to the YNiC remote
desktop; note that we have extended access to all users now.
As usual, if you are experiencing any issues with the remote desktop that
cannot be resolved by the troubleshooting section in the above page, please
send us a ticket to support(a)ynic.york.ac.uk and include screenshots and
details of the errors you are experiencing.
Please be reminded that YNiC is closed to users, and projects that have
been impacted by the cancelled scans should submit a scan reimbursement
form to support(a)ynic.york.ac.uk, if they haven't already done so (you can
find this form at the bottom of this page
https://www.ynic.york.ac.uk/forms
).
YNiC staff are working from home but we are doing a daily check-in of the
centre, as well as essential maintenance work on the scanners twice a week.
Stay safe everyone, and wash your hands. :-)
All the best
Lauren
--
Lauren Welbourne, PhD
Senior Research Technician
lauren.welbourne(a)york.ac.uk
York Neuroimaging Centre
University of York
Innovation Way
Heslington
York
YO10 5NY